Legal Information
Faith Forward Ministries is committed to operating with integrity and in compliance with all applicable laws and regulations. This page provides important legal information about our organization.
TERMS AND CONDITIONS
Effective Date: September 5, 2025
Welcome to Faith Forward Ministries. By accessing or using our website, placing an order, or engaging with our content and services, you agree to the following terms and conditions. These are designed to ensure a respectful, transparent, and spiritually nurturing experience for all.
Orders, Refunds, and Cancellations
Order Cancellations
Orders may be canceled within 24 hours of placement by contacting our support team. After this window, we begin processing and fulfillment, and cancellation may not be possible.
- If your order includes digital access, cancellation may not apply once the content is delivered.
Order Deliveries
We ship physical products within 2–5 business days unless otherwise noted. Delivery times may vary based on location and carrier.
- You’ll receive tracking information once your order ships.
- Faith Forward Ministries is not responsible for delays caused by carriers, weather, or other external factors.
- Faith Forward Ministries is not responsible for lost or stolen packages once delivery has been confirmed as completed by the carrier.
Order Refunds
We want you to be fully satisfied with your purchase. If a product arrives damaged or is not as described, please contact us within 7 days of delivery. Refunds will be issued to the original payment method once the item is returned or verified.
- Digital products (e.g., downloads, curriculum PDFs) are non-refundable.
- Custom or personalized items are not eligible for refund unless defective.
Website Use
By accessing and using the Faith Forward Ministries website, you agree to conduct yourself in a manner that is respectful and consistent with our mission to inspire faith, promote unity, and support spiritual growth. You may not use our website for any unlawful purpose or in any way that could harm, disable, or otherwise impair the integrity of our platform or its users.
- Users are encouraged to share and participate in available services, provided their conduct remains courteous and considerate.
- We reserve the right to moderate, restrict, or terminate access for any user who violates these terms or engages in behavior deemed inappropriate or disruptive.
Prayer Request Services
Prayer requests may be submitted through our designated online form, and all submissions are handled with care and confidentiality. While we strive to respond personally to each request, some may be acknowledged collectively or anonymously within our prayer team.
- Prayer requests must be respectful, non-offensive, and aligned with the values of Faith Forward Ministries.
- We reserve the right to moderate or decline any submission that does not meet our standards for appropriateness or safety.
- You may request anonymity or opt out of sharing; your preferences will be honored to the extent possible within our ministry practices.
Video Content
Videos shared on our site or social platforms are for educational and devotional use. You may share links to our content, but please do not download, alter, or redistribute without written consent.
- All video content remains the property of Faith Forward Ministries.
- Use of video content in church or small group settings is permitted with attribution.
Blog Posts
Our blog is a space for encouragement, teaching, and reflection. You may comment on posts, but we ask that all interactions remain respectful and free from offensive language, spam, or solicitation.
- Comments may be moderated or removed at our discretion.
- Blog content is for personal inspiration and not to be redistributed without permission.
Commenting on Blog Posts and Other Content
Our website may feature opportunities to comment on blog posts, devotionals, or other interactive content. We welcome thoughtful engagement and invite you to participate in community discussions.
- Comments must remain respectful, relevant, and free from hate speech, profanity, or personal attacks.
- Faith Forward Ministries reserves the right to remove, moderate, or restrict comments at its sole discretion.
- Repeated violations may result in the loss of commenting privileges or further action as warranted.
Intellectual Property
All content provided by Faith Forward Ministries, including but not limited to curriculum, devotionals, product designs (as notated), blog posts, videos, graphics, and logos, is protected by copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.
- Use of our materials is limited to personal, non-commercial purposes unless otherwise indicated or authorized.
- Any unauthorized use or distribution of our intellectual property may result in legal action and/or termination of your access to our services.
- For licensing inquiries or to request permission for use, please contact Faith Forward Ministries through the information provided on our website.
Community Standards
At Faith Forward Ministries, we are committed to fostering a welcoming, respectful, and inclusive environment for all members of our community. Our community standards are designed to ensure that everyone can participate in our activities and services in a safe and supportive atmosphere. By engaging with Faith Forward Ministries, you agree to adhere to the following standards:
- Respect and Dignity: Treat all individuals with respect and dignity, regardless of their background, beliefs, or identity. Discrimination, harassment, or any form of disrespectful behavior will not be tolerated.
- Integrity: Act with honesty and integrity in all interactions. Misrepresentation, deceit, or unethical behavior is unacceptable.
- Safety: Prioritize the safety and well-being of all community members. Any actions that threaten the physical or emotional safety of others are strictly prohibited.
- Confidentiality: Respect the privacy and confidentiality of others. Do not share personal information without consent.
- Constructive Communication: Engage in constructive and respectful communication. Avoid language that is offensive, inflammatory, or harmful.
- Responsibility: Take responsibility for your actions and their impact on the community. Be accountable and willing to make amends if necessary.
- Support: Offer support and encouragement to fellow community members. Foster a spirit of cooperation and mutual aid.
Faith Forward Ministries is committed to creating a safe, welcoming space for all. We reserve the right to restrict access or remove content that violates these terms or undermines our mission.
Contact Us
For questions about these terms, your order, or anything else, please reach out to info@faith-forward-ministries.com.
PRIVACY POLICY
Effective Date: September 5, 2025
At Faith Forward Ministries, we are committed to safeguarding the privacy and personal information of our community members, visitors, and all individuals who interact with us. We understand that the trust you place in us is sacred, especially when sharing contact information and deeply personal prayer requests. Our privacy policy outlines how we collect, use, store, and disclose your information, ensuring transparency and maintaining the highest standards of confidentiality and respect.
Information We Collect
Faith Forward Ministries may collect the following types of information:
- Contact Information: This includes your name, mailing address, email address, phone number, and any other details you provide when reaching out to us, registering for our programs, or subscribing to our communications.
- Prayer Requests: When you submit a prayer request, you may be asked to specify whether your request should remain private or be shared publicly. Prayer requests may include your first name, last initial, and a descriptive summary, as well as any additional details you provide.
- Communication Preferences: Any preferences you indicate regarding how we communicate with you and share your information.
How We Use Your Information
Your information is used exclusively to support the mission of Faith Forward Ministries, to foster community, and to provide spiritual support. Specifically:
- We use your contact information to respond to inquiries, fulfill requests, and provide ministry updates and resources.
- Prayer requests are processed according to your expressed preferences for privacy or publicity (see below for more details).
- We may use anonymized or aggregated data to improve our services and outreach, but this information will never personally identify you.
Contact Information Privacy
Faith Forward Ministries does not sell, rent, trade, or otherwise share your contact information with third parties for marketing or commercial purposes. Your trust is essential, and your contact details are stored securely and used exclusively for ministry-related communications and activities. Only authorized members of our team who require access to your contact information to fulfill their responsibilities will be granted such access.
Handling of Prayer Request
Private Prayer Requests
If you indicate that your prayer request is to be kept private, it will be shared solely with the Faith Forward Ministries team. Our team is composed of staff and trusted prayer partners who are dedicated to holding your requests in strict confidence. These requests are never disclosed outside this group, and we do not distribute personal or sensitive information beyond what is required to facilitate prayer support.
Public Prayer Requests
If you choose for your prayer request to be shared publicly, Faith Forward Ministries may share the request on our social media pages and prayer chain. To protect your privacy, only your first name and last initial will be used, along with a brief description of your prayer need. We will not share your full name, contact information, or any other identifying details unless you explicitly provide written consent for such disclosure.
Our team reviews all public prayer requests to ensure that the information shared is appropriate, sensitive, and in alignment with your wishes. We strive to create a supportive and respectful environment for all members of our community.
Access and Security
All personal and prayer-related information is stored securely using industry-standard practices for data protection. Electronic records are maintained with restricted access, protected by passwords and other security measures. Physical records, if any, are kept in locked storage accessible only to authorized personnel.
We are committed to continuous improvement in our privacy practices and regularly review our protocols to ensure your data remains safe.
Retention and Deletion of Information
Faith Forward Ministries retains your information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. You may request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond to such requests as promptly as possible, in accordance with our legal and ethical obligations.
Disclosure of Information
- No Sale of Personal Information: Faith Forward Ministries will never sell your contact information or prayer requests under any circumstances.
- Internal Sharing Only: Private communication, including private prayer requests, is shared solely within the Faith Forward Ministries team, and only on a need-to-know basis.
- Public Sharing with Consent: Public prayer requests are shared only as described above, and we always respect your explicit wishes regarding privacy and disclosure.
- Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena or court order; however, we will strive to protect your privacy to the fullest extent possible.
Your Choices and Rights
You have the right to control your personal information and how it is used by Faith Forward Ministries. Specifically, you may:
- Update or correct your contact information at any time.
- Change your preferences regarding how your prayer requests are handled.
- Request that your information be deleted from our records, subject to our legal obligations.
- Opt out of communications or public sharing at any time by contacting us directly.
Children’s Privacy
Faith Forward Ministries does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have received personal information from a child without verified parental consent, we will take steps to remove that information from our records.
Updates to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or the needs of our ministry. When we make significant changes, we will notify our community through our website and other appropriate channels.
Contact Us
If you have any questions, concerns, or requests regarding your privacy or this policy, please contact Faith Forward Ministries using the contact information provided on our website. We are committed to responding to all inquiries promptly and treating your concerns with the utmost care and respect.
At Faith Forward Ministries, your privacy is foundational to our work. We are honored to support you spiritually and are dedicated to protecting your trust in every interaction. Thank you for allowing us to serve you.